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Q&A: How to fix computer that won’t open programs besides Internet?

by on April 12, 2011

Query by ramsfan81: How to resolve computer that won’t open plans besides Web?
I am unable to open any of the applications on my computer, except for the web explorer. I am unable to complete a technique restore since it just comes up as an error of some kind. Can I place the personal computer into risk-free mode and then complete a programs restore to fix it, or do I want to do a thing else? Also whenever I click on a hyperlink in Google it doesn’t truly carry me to that website. How do I resolve these troubles. Thank you.

Greatest answer:

Answer by (L) t (L) RELENTLESS :P
I will sigest that you repair Windows but not by employing the repair normal treatment from the Installation disk. Right here is how you can repair Windows without having reinstalling and loosing anything. Put the Windows installation disk into the drive. Restart the laptop or computer and go to boot from CD. As soon as in there chose to set up new edition of windows as a substitute of operate a fix. press F8 to agree with the terms and conditions and the 2nd display will consult you if you want to set up new duplicate of WINDOWS or you want to Restore an present installation of WINDOWS selected to repair existing windows then press R on your keyboard and voila! providing you have your Windows item crucial you will see anything exactly the very same as when you are installing new duplicate of Windows but all your plans and info is there. You may have to activate windows again . Desire this will help.

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{ 2 comments… read them below or add one }

JP April 13, 2011 at 12:14 am

* Download HijackThis http://www.thespykiller.co.uk/downloads/HJTSetup.exe
*Save HJTsetup.exe to your desktop.
*Doubleclick on the HJTsetup.exe icon on your desktop.
*By default it will install to C:Program FilesHijack This.
*Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
*Put a check by Create a desktop icon then click Next again.
*Continue to follow the rest of the prompts from there.
*At the final dialogue box click Finish and it will launch Hijack This.
*Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
*Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
*DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Post the log in a topic here: http://www.helpmyos.com/malware-threat-removal-f6/

Trevor W April 13, 2011 at 12:45 am

Having the actual error would be beneficial. However, it sounds like you’ve got some nasty little virus floating around on your machine.

I’m going to assume you’re running XP, though Vista would be similar

I would boot your computer up in safe mode (hit F8 repeatedly while the computer is booting). This will get you into your computer without loading anything aside from the windows operating system. You should then be allowed to run software on your computer (though you won’t be online). Then run anti virus, anti-malware and anti-spyware software on your computer in safe mode.

(try Avast! for free home-use anti-virus if you don’t have it. Malware bytes for your anti-malware and spybot S&D). While in safe mode, you should also back up any important or personal information on your machine to an external device. (external drive or burn to CD)

*NOTE:* Copying anything off an infected machine can result in the virus coming back if the files are infected

If nothing is detected on your computer, it is possible that any antivirus that you have removed the virus but not the modifications it made to your system.

If you end up with no result from this, you have two options, take the computer to somebody to have them look at it (either a knowledgeable friend or PC repair place) or re-install your operating system completely (i’d recommend formatting the drive to erase anything left behind before doing the install BUT THIS WILL ERASE ANY DATA ON YOUR DRIVE).

Best of luck

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